691 County Road 233
Durango, CO 81301
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I have gone to Sandco personally 3 times in the last year. Every time I go there there is an older lady working at the weigh station/office. She is SO rude to me every time. I am an absentee owner of an excavation company and my guys tell me all the time how rude she is, so unwilling to help out in any way. Yesterday was the last straw. I was in in my personal truck with my dump trailer, just wanted some 3/4 unwashed gravel. I stopped to weigh in and told her what I wanted. Because of the usual inconsistencies of Sandco, I told her that I wanted to see it first and make my decision as to if I wanted it. She told me that she didn't want to "waste a ticket on a small fry like me", because I didn't have a giant dump. Basically told me that I was too small to go into her facility to spend my money. I was somewhat appalled. My company spends an awful lot of money there every year. I advised her that I spend a lot of money there every year, and would appreciate it if she was not so rude to me. She told me that she didn't care, didn't need my business. Well I called later and cancelled my account (My business spends about $40k per year there), and they sure tried to do some backstroking. I don't need to do business with rude people, and even if it is more convenient to do business there, I will go elsewhere for my rock. It's not worth the hassle.
By: Steve Stahl
April 2, 2011
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