Dr is great, but biling department sucks
I absolutely love my doctor. Mandy Moreford is an awesome doctor and I will not go anywhere else, even in an emergency. But, the billing department is rude and absolutely ridiculous. They fall into the same category as the tax collector. Again, I love the doctor and will endure the crappy business office to continue being seen by her.
Feb. 22, 2014
Good first impression !
I just called to make an appointment. The person I spoke with was very kind and professional. No problem here!
By: Tim B.
April 24, 2013
Helpful, friendly staff. Good Dr.s. Short wait time, even!
March 14, 2013
Good Doctors Office
After having a major healtch scare and going to this clinic for my follow up I was greeted with great concern from Dr. Loftus. While he could have written off my concerns Dr. Loftus and the nurses at La Plata Family Medicine treated me with respect, care, and concern while doing fairly extensive tests to determine what kind of problem I was having. They follow up, call back, and it has never been hard to make an appointment. This is a quality Doctors office and I would reccomend it.
Feb. 28, 2013
I made the mistake of ignoring the online comments about this practice. Big mistake. You are better off going to a public health clinic for care than this place. Horrible reputation, mean and nasty staff and inexperienced and arrogant Doctors. 'Nuff said,
Feb. 6, 2013
Dr. Piccaro is best. He listens to you and follow-ups with lab results and your medical issues.
By: Tony Palmer
Feb. 4, 2013
As a young and healthy person I rarely have to see a doctor. However I do need medication for migranes. Have gone a few times and feel like I am getting treated like I am looking for drugs. When I call on the phone I am given the run around and never get an answer to my questions. The staff is also rude on the phone.
Aug. 14, 2012
Dr. Piccaro is the best. I never cared about which doctor I saw until I met him. I highly recommend him. Not only is he knowledgeable, but he is kind and simply the smartest man I have ever met.
By: Stephanie Woodruff
April 10, 2012
I had high regards for the physician but the office staff doesn't follow through with communications or return phone calls. The billing department demands payment on statements while refusing to offer assistance on what insurance providers have done.
Dec. 29, 2011
My wife and I have been with Laplata Family Medicine for a long time and have received excellent care. Dr.John Piccaro is a great guy and has taken good care of us over the years. Steve
Nov. 23, 2011